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Account & Settings
Customizing Everbreed and updating your rabbitry settings
How do I cancel my account?
You can cancel your account any time from the Account page. However, if you're canceling because there's a need we're not meeting for you, or something isn't working as expected, please reach out to our customer support team first, to see if we can help resolve the issue for you. We're here to serve you and are committed to constantly improving our product. If you do decide you'd like to cancel, simply follow the instructions below based on how you signed up. O
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How do I upgrade Everbreed or change my payment information
Upgrade from Your Browser You can update your Everbreed subscription at any time from the "Account" page. Simply log into Everbreed from your web browser on any device, and go to the Account page, which can be accessed by clicking the Profile icon in the upper right corner. Everbreed offers both monthly and annual pricing. Paying annually reduces the overall monthly rate, giving you significant s
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Why can't I login?
Web Version If you're not able to login to your Everbreed account, there could be a few reasons: Your username or password was not entered correctly on the sign-in form. If you think you have forgotten your username or password, you can reset it HERE. Your account may be expired, past due, or otherwise inactive. If you think this is the case, please email our Support team at support@everbreed.com We sometimes release updates, and occ
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Can I upgrade my Everbreed account later?
Yes, you can upgrade your Everbreed account at any time. If you do this mid-billing cycle, we also prorate the amount so you only pay for the difference between the plans for the period left in your billing cycle. This applies whether you opt for a monthly or annual subscription. For example, if you sign up for the Grow Plan - Annual on January 1st, and upgrade to Plus on June 1, you will only pay for the difference between the Plus and Grow plan for the remaining months. See also [How do
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How do I change my password or email?
You can change your Everbreed password or email address from the Account page in your browser. To find the Account page, click the profile icon in the upper right corned and select “Account”. Scroll to the bottom and you will see a section titled “Account and Settings”. Here, you can change your email or password. If you have forgotten your password, you c
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How do I add the Everbreed icon to my phone or tablet home screen?
Native Android / iOS Apps If you're using the native Android or iOS app, the icon for Everbreed will appear on your phone's home screen as soon as you install it from the Apple or Google Play store. Click one of the links below to download and install the Everbreed App on your mobile device: [Download Android App](https://play.google
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How do I back up my rabbit data?
One of the best things about using an online rabbit tracking software is that we have you covered for backups! We back up all our data nightly on our servers hosted at a world-class datacenter through DigitalOcean, so even if your computer crashes or gets stolen or broken, your data will still be accessible from any new device without having to do anything to restore it. Simply login. :) You can also back up your Breeders, Litters, Schedule, and Financials yourself, if you'd like to keep an off
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Changing weight units and currency type in your Everbreed Account
Everbreed has numerous weight unit and currency options so that you can choose the one you prefer. **Web Version ** Select the profile icon in the upper right corner and click “Settings”. Here you can choose the weight unit and currency that you use. Select
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How do I report an issue or make a suggestion to improve Everbreed?
Are you having a problem or have a suggestion to better Everbreed? We are consistently making improvements to the program to make the user experience more enjoyable. We’re here to help you breed better, and therefore, your opinion is valuable to us. Report an Issue Web Version At any time you can select the green Chat icon in the bottom right corner. Here, you can send a message to Everbreed voicing your concerns. 